Do you offer assistance with software installation?

Do you offer assistance with software installation?

We offer a software installation support session for Minecraft Modding with Java (10-12 and 13-17).  You will receive information about the Support Session via email on the Thursday prior to the first day of class. This email will also contain a video walkthrough of the installation process. 

For all other courses, your child’s instructor can assist with software installation during class. To find instructions for software installation you can log into your “My Account” and click on “Go Now” next to the line titled “Pre-Session Installation”.

Please note that our Program Specialists will be unable to assist with software installation.
    • Related Articles

    • Where can I find the software installation instructions for my upcoming lesson?

      All software installation instructions will be provided in your confirmation email after each lesson is booked.
    • Do you offer technical support?

      If your student is in the middle of their camp week and they need technical support, their instructor will be able to assist them during class. Outside of this time, we are not able to provide technical support. We are not able to offer technical ...
    • Does iD Tech offer Scholarships?

      We offer scholarships throughout the year for our different programs. Please check our Scholarship Programs page for current information.
    • Do you offer group rates?

      Please email VirtualTeam@iDtech.com with your request.
    • Do you offer private tutoring?

      Yes! With our Online Private Lessons, your child can learn any topic, any time, with a certified iD Tech instructor.* It's the perfect way to prep for a summer course or continue learning afterwards. We include customized lesson plans and ...