Do you offer technical support?
If your student is in the middle of their camp week and they need technical support, their instructor will be able to assist them during class. Outside of this time, we are not able to provide technical support.
We are not able to offer technical support after the camp week has ended. If your student needs additional support once their class has ended and you prefer to get that support from iD Tech, we recommend considering our Online Private Lesson program. With Online Private Lessons, our instructors can not only make attempts to resolve technical issues, but they can use any leftover time to dive deeper into the subject matter they are learning about.
Click here to learn more about Online Private Lessons.
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How do Virtual Tech Camps work?
Our weeklong Virtual Tech Camps run Monday through Friday and feature engaging, live instruction and small-group, collaborative learning. Each day includes a 2-hour lesson plus 2 hours of self-guided project development, which can be completed at any ...
Do you offer assistance with software installation?
To find instructions for software installation, you can log into your My Account and click on “Go Now” next to the line titled “Pre-Session Installation." We recommend installing the software ahead of camp, but your child’s instructor can assist with ...
Does iD Tech offer tuition assistance?
Yes! iD Tech provides several options for you to explore: Promotional Codes: Throughout the season, we offer promotional codes that can be applied towards our programs. Be sure to check our website and emails for current offers! You can request a ...
Does iD Tech offer Scholarships?
We offer scholarships throughout the year for our different programs! Please visit our Scholarship Programs page for current information.
What is the cancellation policy for Virtual Tech Camps?
The tuition paid is non-refundable from the time of registration. Changes to your registration can be made up to 72 hours before the start of each Virtual Tech Camp session. You can view our iD Tech Online Terms & Conditions for more information. You ...