How do I cancel a lesson?

How do I cancel a lesson?

Lessons can be cancelled directly in My Account


If you have multiple children enrolled, select their name from the drop-down list. 

All scheduled lessons will appear, and each lesson will have a cancel option available. 
To confirm the cancellation, click "Cancel lesson" and then "Continue."

Note: Lessons cancelled within 24 hours of the lesson start time will be a late cancellation per our 24 Hour Cancellation Policy and will count as a used lesson. 

    • Related Articles

    • How do I pause or cancel my subscription for Online Private Lessons?

      Subscriptions can be paused or cancelled at anytime. To pause or cancel your subscription, please follow the directions below. Please note that all Online Private Lessons that have been purchased are non-refundable upon purchase. You can view our iD ...
    • What is the cancellation policy for Online Private Lessons?

      If you need to cancel or reschedule for any reason, let us know at least 24 hours in advance. No-shows, last-minute rescheduling, or cancellations (within 24 hours of the appointment start time) are credited against your account. With at least 24 ...
    • How does my Online Private Lessons subscription work?

      A new package of lessons will be automatically added and charged to My Account once per month on the day of the initial purchase. Subscriptions purchased on the 29th, 30th, or 31st of a month will be charged on the 28th of the following months. Each ...
    • How do I change my lesson topic?

      Your lesson topic can be changed when scheduling each lesson in My Account. Use the Reschedule option if you need to change the lesson topic of an already scheduled lesson (more than 24 hours ahead of the existing lesson date and time). The lesson ...
    • How do I reschedule my lesson?

      Lessons can be rescheduled directly in My Account under the Online Private Lessons section of your Home tab. Please note that lessons cannot be rescheduled less than 24 hours ahead of the scheduled lesson time, and any lessons cancelled within 24 ...