How do I pause or cancel my subscription for Online Private Lessons?

How do I pause or cancel my subscription for Online Private Lessons?

Subscriptions can be paused or cancelled at anytime. To pause or cancel your subscription, please follow the directions below.

Please note that all Online Private Lessons that have been purchased are non-refundable upon purchase. You can view our iD Tech Online Terms & Conditions for more information.

1. Log into My Account and go to the "Billing Tab". If you have an active or paused Online Private Lesson subscription then you will see a link to "Manage your subscriptions". Click on this link.
Please note: If you do not have an active or paused subscription, the link to "Manage your subscriptions" will not appear.


 

2. Select your child's name and find the desired active subscription. You will have the option to Pause or Cancel your subscription. 




3. You will have the option to pause your subscription for 1 - 3 months. Select the desired length of time to pause your subscription and click "Pause subscription".




4. You will now see your subscription has been paused. Please note the date of your next billing as the card on file will be automatically charged on this date.




5. To cancel your subscription, click on the "Cancel subscription" button and confirm your cancellation in the pop-up window. Cancelling your subscription will stop all future purchases from that subscription. To purchase a new subscription, click here.




Need help? Contact our Program Specialists for assistance! You can send an email to info@idtech.com or give them a call at 1-888-709-8324.
    • Related Articles

    • How does my Online Private Lessons subscription work?

      A new package of lessons will be automatically added and charged to My Account once per month on the day of the initial purchase. Subscriptions purchased on the 29th, 30th, or 31st of a month will be charged on the 28th of the following months. Each ...
    • How much is the subscription for Online Private Lessons?

      The pricing for our Online Private Lesson subscriptions is as follows: 1 Lesson: $71/$71 per month (Save 5%) 4 Lessons: $68/$272 per month (Save 2%) 8 Lessons: $64/$512 per month (Save 5%) 12 Lessons: $60/$720 per month (Save 9%) Subscriptions renew ...
    • What are Online Private Lessons?

      Online Private Lessons promote fast advancement and increased confidence with technology. They are 60-minute tutoring sessions that offer scheduling flexibility and personalized instruction for your child. Our Tech Rockstar Instructors share their ...
    • When will my subscription for Online Private Lessons renew?

      Your subscription is set to renew once a month based on your purchase date. Lessons will be automatically added to your account and ready to schedule. Please note that if you purchased a subscription on the 29th, 30th, or 31st of the month, it will ...
    • Who teaches Online Private Lessons?

      Our Online Private Lessons are taught by the best-of-the-best staff from our summer programs! These all-adult, tech-savvy individuals are equipped to engage and inspire students year-round.  To purchase Online Private Lessons, please click here.