Can my child and their friend be in the same group/class?
During registration (or after checkout via My Account), you will see an option to add a 'group with a friend' request. We will do our best to accommodate group requests but can not guarantee all of them. The earlier you add the request the more likely it is that we can accommodate it.
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I heard a sibling or friend can join my child’s Online Private Lesson(s) for free. How does it work?
If you would like for a friend outside your household to join your child’s one-on-one, Online Private Lesson, simply forward your Zoom link and software installation instructions to their parent or guardian. If a sibling will join your child, it is ...
Are parents allowed to join their child?
You’re welcome to sit next to your child during their sessions, however, this is not required. (Younger students may find your presence helpful.) Of course, all family members are welcome to attend our Friday Wrap-up which is held the last 15 minutes ...
Do promo codes, Refer-a-Friend codes, and other discounts work for Online Private Lessons?
Promo codes specified for Online Private Lessons can be applied at check-out once per child per year. Promo codes for other programs, such as in-person camps, and Refer-a-Friend discounts cannot be applied to Online Private Lessons. However, we are ...
My child has special needs. How can I let the instructor know?
If your student would benefit from specific behaviors or content our instructors can provide during class times, please contact our Client Services team at 1-888-709-8324 to discuss how we can assist you. In Zoom, you have the ability to chat with ...
What is the cancellation policy for Online Teen Academy courses?
The tuition paid is non-refundable from the time of registration. Changes to your registration can be made up to 48 hours before the start of each Online Teen Academy session via your My Account. If you would like assistance in making any changes to ...