I already registered. Where do I find my program information?
Please log into My Account and select your child's name on the homepage to find information specific to your program.
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Where can I find my Zoom Link?
Your Zoom links will be included in the confirmation email for each scheduled lesson, and they can also be viewed directly in My Account. Under the Online Private Lessons section of your Home tab, click on the black "Go Now" button. If you have ...
Where can I find the software installation instructions for my upcoming lesson?
All software installation instructions will be provided in your lesson reminder email sent 28 hours ahead of the scheduled lesson.
Who should I contact with questions?
Our Program Specialists are happy to answer any questions you may have. If you can't find the answer you're looking for in our Help Center, give us a call at 1-888-709-8324 or 1-408-871-3700, or email us at hello@iDTech.com.
What happens if I miss a payment?
Missed payments can be completed by logging into your My Account and going to the “Billing” section. Click on the “Go now” button underneath the “Billing Information” section option to find information about your payment method, payment plans, and ...
What happens after I schedule a lesson?
Immediately after scheduling a lesson, you will receive a confirmation email that includes a Zoom link for your child's session. Software download/installation instructions for your selected topic and important information are included in a reminder ...