In what cases should I expect to hear from you in regards to my student?
Our staff will get in touch as soon as possible for reasons including but not limited to homesickness, symptoms of illness, injuries, emotional distress, behavior concerns, and dietary changes. We will work with you to address these concerns should they arise.
Related Articles
What should I expect?
With 27 years of experience and a track record of incredible student outcomes, iD Tech is an investment in your child's future. Whether they're 7, 19, or somewhere in between, you can expect a personalized learning experience that will guide your ...
Can I change my upcoming scheduled auto-pay date on my payment plan?
In some cases, a Program Specialist may have the ability to change the date for an upcoming scheduled payment in a payment plan. Please contact us at 1-888-709-8324 or hello@idtech.com.
How do I change the time zone that I am booking in?
You can change the time zone at any time under the "Student Time Zone" of your Online Private Lessons in your My Account. All of the times shown when scheduling a lesson will be in the selected time zone. You can also change the time zone while ...
How do promotional discount codes work?
Promotion codes only discount the total balance due at checkout. Our policy states that one promotional code can be applied once per student per program at the time of registration.
How do I view photos from the week?
We start posting photos online as early as Tuesday afternoon of each session. We do our best to post pictures of all students to capture all the magic of their camp experiences. If you don’t see a photo of your student by Wednesday evening, please ...