In what cases should I expect to hear from you in regards to my student?
Our staff will get in touch as soon as possible for reasons including but not limited to homesickness, symptoms of illness, injuries, emotional distress, behavior concerns, and dietary changes. We will work with you to address these concerns should they arise.
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What should I expect?
With 25 years of experience and a track record of incredible student outcomes, iD Tech is an investment in your child's future. Whether they're 7, 19, or somewhere in between, you can expect a personalized learning experience that will guide your ...
Can my student take this course if I am a CrunchLabs® Build Box™ subscriber?
CrunchLabs® and iD Tech have worked together to ensure the build boxes at camp will be some of the newest and most exciting for our students. For campers who are in Year 1 or Year 2 of their Build Box™ subscription: The build boxes and challenges ...
I can't find my Essential Information for my student’s camp. Are you mailing it to me?
Your Essential Information for your camp will be paperless and will be available in your MyAccount beginning in early May. You will also receive a digital copy of your Essential Information for your camp to your account email 10 days before your camp ...
Can I change my upcoming scheduled auto-pay date on my payment plan?
In some cases, a Program Specialist may have the ability to change the date for an upcoming scheduled payment in a payment plan. Please contact us at 1-888-709-8324 or hello@idtech.com.
How do I change the time zone that I am booking in?
You can change the time zone at any time under the "Student Time Zone" of your Online Private Lessons in your My Account. All of the times shown when scheduling a lesson will be in the selected time zone. You can also change the time zone while ...