My preferred instructor is not available. What should I do?
By selecting "Schedule by Date" when scheduling a lesson, you will see availability for all of our iD Certified Instructors. Instructors can see all notes from previous sessions, so they’re well informed of what your child has already covered. That said, we encourage you to try out a new instructor! Our team is highly trained to make the online lessons experience fun, engaging, and totally customized to your child’s unique interests and goals.
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My child has special needs. How can I let the instructor know?
If your student would benefit from specific behaviors or content our instructors can provide during class times, please contact our Client Services team at 1-888-709-8324 to discuss how we can assist you. In Zoom, you have the ability to chat with ...
Can we connect with our child’s instructor via phone or social media?
Unfortunately, we are unable to provide an instructor's contact information to families.
How can I notify my child’s instructor about what specific topics/projects I want them to work on?
To share notes about your child, their interests, and any specific goals they might have, please email OnlineTeam@iDTech.com and we will pass that along to your instructor. Because Online Private Lessons are 1-on-1 and tailored to each individual ...
How do I schedule my Online Private Lessons?
Lessons can be scheduled directly in My Account under the Online Private Lessons section of your Home tab. Click on the black "Go Now" button. 1. First, ensure that your student's time zone is correct, then click on any lesson under the Available ...
What “off-computer” activities are available at the iD Teen Academy?
Our Teen Academies are academic programs, but we also create a fun summer experience. The intensive curriculum and lab time are balanced with summer camp activities like gaming tournaments, outdoor sports, movie nights, and more. This is a teen-only ...