What happens if I miss a payment?

Missed payments can be completed by logging into your My Account and going to the “Billing” section.  Click on the “Go now” button underneath the “Billing Information” section option to find information about your payment method, payment plans, and missed payments.  To process your missed payment with your payment method on file, click the button at the bottom of the page labeled “Process missed payments”.

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• Can I submit a payment towards my payment plan?

  Yes, you can make manual payments towards a balance due on a payment plan. Please note: Any payment submitted prior to a scheduled payment date will not satisfy an upcoming payment. Any manual payments will deduct from the balance due and reduce your ...

• Can I change my upcoming scheduled auto-pay date on my payment plan?

  In some cases Client Services may have the ability to change the date for an upcoming scheduled payment in a payment plan. Please contact us at 1-888-709-8324 or info@idtech.com.

• What happens after I schedule a lesson?

  Immediately after scheduling a lesson, you will receive a confirmation email that includes a Zoom link for your child's session. Software download/installation instructions for your selected topic and important information are included in a reminder ...

• Does iD Tech qualify for payment through a 529 plan?

  No, iD Tech is not considered an eligible institution for the purposes for a 529 plan, and they will not be accepted for our programs.

• If I have a balance due, how do I pay?

  Families have the option to pay in full at the time of registration, or, they can participate in our Payment Plans available throughout the season! Payments may be made online via My Account or by calling 1-888-709-8324.