Why am I encountering an error when logging in?
If you're getting an error message, your email address may be associated with multiple accounts or misspelled. Try using the email you created at the time of registration. Once you log in, please update your primary email address under "Profile."
Clearing the cache on your browser may resolve the problem as well.
Click here to log in to your My Account.
If you're still experiencing difficulties logging in, please contact us at 1-888-709-8324 and speak with one of our Program Specialists, or email us at hello@idtech.com.
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Can I cancel, make changes to the course, date, or time I selected?
Yes. You may make changes any time 72 hours before the course starts. You can do this by logging into My Account.
Can I schedule more than one lesson at a time?
Yes, you can schedule more than one lesson at a time by logging into your My Account! As you schedule, be sure to select the final "Schedule" button once finished to ensure your lessons are scheduled! You can also verify they are scheduled by ...
What happens if I miss a payment?
Missed payments can be completed by logging into your My Account and going to the “Billing” section. Click on the “Go now” button underneath the “Billing Information” section option to find information about your payment method, payment plans, and ...
Can I change the date of my auto-billing?
The date of your auto-billing is determined by the date of the class and cannot be changed. You can view your payment schedule by logging into your My Account, selecting "Billing", and going to your "Billing Information".
What if I forgot my password or got locked out of My Account?
You can use the “Forgot Password” feature found on the login page. Simply enter your email address to generate a reset code. Find the rest code in your email, and it can be entered in the pop-up as shown below: If you are experiencing an error, you ...