Can I schedule more than one lesson at a time?
Yes, you can schedule more than one lesson at a time by logging into your My Account!
As you schedule, be sure to select the final "Schedule" button once finished to ensure your lessons are scheduled! You can also verify they are scheduled by checking under the "Scheduled Lessons" tab or checking that you received the scheduling confirmation emails sent immediately after scheduling lessons.
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How do I reschedule my lesson?
Lessons can be rescheduled directly in My Account under the Online Private Lessons section of your Home tab. Please note that lessons cannot be rescheduled less than 24 hours ahead of the scheduled lesson time, and any lessons cancelled within 24 ...
How long do I have to use my Online Private Lessons before they expire?
Online Private Lesson credits will expire one year from the date of purchase. This includes lessons purchased as part of a subscription. Please note, some special packages, like Summer Packs, will have different expiration dates. You can schedule ...
What happens after I schedule a lesson?
Immediately after scheduling a lesson, you will receive a confirmation email that includes a Zoom link for your child's session. Software download/installation instructions for your selected topic and important information are included in a reminder ...
How do I change my lesson topic?
Your lesson topic can be changed when scheduling each lesson in your My Account. You can use the Reschedule option if you need to change the lesson topic of an already scheduled lesson (more than 24 hours ahead of the existing lesson date and time). ...
How do I cancel a lesson?
Lessons can be cancelled directly in your My Account. If you have multiple children enrolled, select their name from the drop-down list. All scheduled lessons will appear, and each lesson will have a cancel option available. To confirm the ...