Where will my hardware be sent?
Your hardware will be shipped to the mailing address listed in your My Account.
Please note, we can only ship to addresses based in the U.S. and can not ship to P.O. boxes.
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When will I receive my Oculus Quest 2 headset?
Shipping typically takes between 10-12 business days. Please note that there may be delays due to the holiday season demand. You will receive an email directly from UPS once your hardware is shipped. If you purchased multiple hardware items, you will ...
When will registrations for Summer 2027 open?
Summer 2027 registration will open in November 2026! Your child can explore their dream campus, get hands-on with the latest tech, bond with friends and mentors, and experience the magic that’s made us the top-rated tech camp for over two decades. ...
When will my subscription for Online Private Lessons renew?
Your subscription is set to renew once a month based on your purchase date. Lessons will be automatically added to your account and ready to schedule. Please note that if you purchased a subscription on the 29th, 30th, or 31st of the month, it will ...
Will my child receive homework?
If requested, the instructor can provide additional projects outside the lesson; however, there is no assigned “homework,” as private lessons are tailored to fit each of our students' preferences.
Where can I find the software installation instructions for my upcoming lesson?
All software installation instructions will be provided in your lesson reminder email sent 28 hours ahead of the scheduled lesson.