3D Printer
What can I do if my printer is broken?
Please email us at hello@idtech.com and provide us with the following information: Your Name Your Child's Name A Description of the Issue We will submit a request on your behalf with this information, after which you will receive further instructions ...
How much filament comes with my 3D Printer?
The filament that comes with your Monoprice Voxel printer is enough for a test print; you will need more filament for 3D printing projects. We recommend that you purchase more filament here. When purchasing more filament from other sellers, be sure ...
Why doesn’t my version of CURA work?
If you download CURA from their website, you may notice some inconsistencies. We recommend that you download the CURA already on the SD card which comes with the printer.
My print is not sticking to the bed. What should I do?
If your print is not sticking to the bed, first make sure the bed is level. For assistance with the process, please click here. If the issue continues, here are some build plate adhesion tips.
I’m unable to connect the printer to the computer. What can I do?
If you are having trouble connecting the printer to your computer, please first make sure you’re using the Micro SD card that came with the printer. We do not recommend using the USB cord because it can cause projects to stop mid-print if the ...
We are not able to access Autodesk Maya. What are our options?
If your child is unable to use Autodesk Maya, we do have other options to learn animation. Blender is a similar software, but it is free to access. We have plenty of instructors who are ready to teach your student animation skills with Blender! Be ...
I lost my Micro SD Card. What can I do?
Micro SD Cards commonly fall between the reader and the side of the unit. We suggest you unplug the unit and then unscrew the side panel to locate the MicroSD card. If this is not the case, your best option is to purchase a new one. When purchasing ...
Do I need to get anything else for my 3D Printer?
Before your first lesson, we recommend that you: ● Purchase additional filament. You will want to purchase 1.75MM PLA filament like the kind you see here. This can also be found on Amazon.com and other retailers. You will receive this information ...
We live outside the USA. Can I still order the 3D Printer for my Online Private Lessons?
Unfortunately, we are unable to ship hardware outside of the lower 48 states of the USA. Your options include: Purchasing the hardware from the vendor directly at Monoprice.com OR We have plenty of courses that do not require hardware. You can view ...
What kind of filament does the Monoprice Cadet printer use?
For the Monoprice Cadet printer, we recommend 1.75mm PLA Filament like the kind you see here. We recommend that you purchase additional filament before your lessons.
What kind of 3D printer will I receive for my Online Private Lessons?
The 3D Printing lessons are purchasable with the hardware add-on of the Monoprice Cadet printer. The Monoprice MP Cadet is an auto-leveling and completely wireless 3D printer designed for students and beginners. Learn the ins-and-outs of 3D printing ...