Why am I encountering an error when logging in?
If you're getting an error message, your email address may be associated with multiple accounts or misspelled. Try using the email you created at the time of registration. Once you log in, please update your primary email address under "Profile." ...
How do I log into My Account?
We've now made it even easier to log into My Account! You will now use your primary email address added at the time of registration to log in rather than a unique username. If you can't remember your primary email or password, click "Forgot ...
What if I forgot my password or got locked out of My Account?
You can use the “Forgot Password” feature found on the login page. Simply enter in your email address to generate a reset code. The reset code can be entered in the pop-up as shown below: If you are experiencing an error, you can also contact our ...
I already registered. Where do I find my program information?
Please log into My Account and select your child's name on the homepage to find information specific to your program.